Vumatel is currently experiencing the following issue:
Start Date & Time: 16/01/2025 @ 14:34
Affected Area/s:Benoni AH, Kempton Park
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment..
Update (20/01/2025 13:57):
Vumatel confirmed that this outage was resolved on 17/01/2025 19:32. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (17/01/2025 20:28):
Vumatel confirmed that this outage was resolved on 17/01/2025 @ 20:28. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 17/01/2025 16:03
Technicians are attending to the fallout cases (24 remaining), High losses have been identified on these lines which will be tested individually
Update: 17/01/2025 15:39
Technicians are attending to services that remain down
Update: 17/01/2025 12:20
Technicians are attending to services that remain down post repairs. (24) - cases to be worked on during the day
Update: 17/01/2025 10:49
Repairs in progress - Both sites are left with 2 tubes to complete splicing.
Update: 17/01/2025 09:44
Splicing is in progress - Site A on the 8th tube, Site B on the 4th tube.
Update: 17/01/2025 08:31
Technicians are on site working on repairs - Technicians have started splicing on the 1st tube.
Update: 17/01/2025 07:19
Technicians will continue with repairs this morning
Update (16/01/2025 @ 18:52):
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Site A |
Update (16/01/2025 @ 18:01):
Technicians have discovered fiber and currently onsite with required stock
#KemptonPark #Vumatel #Outage
