Metrofibre is currently experiencing the following issue:
Start Date & Time: 06/08/2025 @ 09:17
Affected Area: Belvedere - FSH, Belvedere, Tongaat
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (06/08/2025 @ 18:47):
Metro fibre confirmed that this outage was resolved on 06/08/2025 @ 18:47. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (06/08/2025 @ 12:43):
We estimate that it will take approximately 12 hours to repair the services due to the extent of damage caused.
