Vumatel is currently experiencing the following issue:
Start Date & Time: 30/01/2025 @ 15:05
Affected Area/s: Bellemonde, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 31/01/2025 07:44
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Feedback from Reflex: Kindly note the SNR Engineer advised there is troubleshooting call setup for 9:30 am with the Calix team . The ticket will be updated with the outcome of the investigation.
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Update: 31/01/2025 05:42
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Update from Vendor: kindly we have escalated the matter to the Account Manager to push with Calix as we are still pending feedback. Further updates will be shared on the ticket.
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Update: 31/01/2025 03:24
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Update from Vendors: kindly note we pushing for the latest findings and will revert with concrete feedback once received.
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Update: 30/01/2025 23:25
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Update from Vendor: We have not yet received any feedback from Calix, an update will be shared once received.
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Update: 30/01/2025 16:52
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Update from Vendor: Hi we are still awaiting feedback from Calix we will update as soon as we get a response
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Update: 30/01/2025 16:04
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Update from vendor: we have logged this issue with Calix, we will provide further feedback on the ticket.
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#Bellemonde #Johannesburg #Vumatel #Outage
