Belhar Zone 3, Belhar Zone 4 - INC-000008549

Vumatel is currently experiencing the following issue:

Start Date & Time: 13/04/2025 @ 08:52

Affected Area/s: Belhar Zone 3, Belhar Zone 4

Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update: 15/04/2025 @12:24:

Vumatel confirmed that this outage was resolved on 15/04/2025 @12:24. Please restart your devices and contact our Support Team should you still experience connection issues

Update: 15/04/2025 08:31

 Technicians have arrived on site and will commence working on the remaining cases that are down. Further updates will be provided at 12:00.  

Update: 15/04/2025 08:17

Technicians will be onsite at 08:30

Update (14/04/2025 @ 18:42):

Technicians will continue with the fallouts tomorrow morning.  

Update (14/04/2025 @ 18:07):

 Technicians are still attending to the remaining fallouts 

Update (14/04/2025 @ 15:26):

update (14/04/2025 @ 14:20):

 Technicians are still busy with repairs  

update (14/04/2025 @ 13:10):

 Technicians have identified additional fiber breaks on two tubes in the manhole. Splicing is currently in progress.  

update (14/04/2025 @ 10:50):

Technicians are actively working to pinpoint the underlying cause of the issue impacting the remaining fallout cases, ensuring a thorough and efficient resolution. Further updates will be provided at 13:00 

update (14/04/2025 @ 08:48):

update (14/04/2025 @ 09:41):

 Technicians are currently troubleshooting to determine the source of the issue.

update (14/04/2025 @ 07:28):

The technicians are scheduled to be on-site by 08:30 to resume repair work.  

update (13/04/2025 @ 21:38):

 288f splicing nearly complete then the technicians will prep the link cable for splicing.  

update (13/04/2025 @ 20:36):

 repairs in progress - 288f splicing 95%.  

update (13/04/2025 @ 18:12):

 288f splicing at 80%  

update (13/04/2025 @ 18:12):

 288f splicing at 55% .

update (13/04/2025 @ 17:03):

 288f splicing at 45%  

update (13/04/2025 @ 16:40):

 Splicing in progress - 40% complete. 

update (13/04/2025 @ 15:51):

 Splicing in progress - 20% complete.  

update (13/04/2025 @ 14:56):

 Technicians have started splicing

Update (13/04/2025 @ 12:01):

 Splitter legs being prepped and labelled before the 288f cable is prepped  

Update (13/04/2025 @ 10:50): 

Technicians are busy auditing fibers before preparation work begins  

Update (13/04/2025 @ 09:52):

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