Vumatel is currently experiencing the following issue:
Start Date & Time: 12/05/2026 @ 10:10
Affected Area/s: Bela Bela Ward 2
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/05/2026 11:45):
Vumatel confirmed that this outage was resolved on 13/05/2026 19:43. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (13/05/2026 @ 12:36):
Vumatel Techs are busy preparing the cable
Update (13/05/2026 @ 11:45):
Vumatel Techs are busy pushing through a cable
Update (13/05/2026 @ 10:19):
Vumatel Teams are done opening where they will lay the sleeves, they are going to push the cable, prepare and splice
Update (13/05/2026 @ 09:01):
Vumatel Techs are exposing a cable on the other side, it was covered with soil
Update (13/05/2026 @ 08:31):
Vumatel Teams are running the sleeves and ducts
Update (13/05/2026 @ 08:13):
Vumatel Teams on site starting with repairs
Update (12/05/2026 @ 17:59):
Vumatel has advised that Repairs deferred to tomorrow | Teams are struggling to trench due to lighting and will resume tomorrow morning
Update (12/05/2026 @ 17:46):
Vumatel has advised that a site update is requested, awaiting ANO to advise
Update (12/05/2026 @ 16:56):
Vumatel Technicians are on site localising the fault
Update (12/05/2026 @ 15:55):
Vumatel has advised that a site update requested, awaiting ANO to advise
Update (12/05/2026 @ 13:33):
Vumatel Teams are on their way with stock, they will be on site in 2 and half hours
Update (12/05/2026 @ 11:10):
Vumatel Technicians are on site investigating
Update (12/05/2026 @ 10:09):
Vumatel Technicians notified of possible outage
#BelaBelaWard2 #Vumatel #Outage
