Bedford Gardens

Vumatel is currently experiencing the following outage:

Date : 18/11/2022 @ 13:58pm
Area/s: Bedford Gardens
Impact: Customers in the area will experience no connectivity.

Vumatel Techs are currently investigating. No ETR

#Johannesburg #Bedford Gardens #Vumatel

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Update: Wed 23rd November 2022 - 14:55:05:
All services have restored


Update: Wed 23rd November 2022 - 14:45:21:
Associated tickets are being tested to ensure no further work is required

Update: Wed 23rd November 2022 - 11:15:37:
Techs busy with repairs

Update: Tue 22nd November 2022 - 19:23:44:
Remaining client down , sent to Technicians

Update: Tue 22nd November 2022 - 05:29:07:
Links are down Escalated to Britelink

Update: Tue 22nd November 2022 - 09:01:36:
Technicians will troubleshoot the remaining links that are down

Update: Mon 21st November 2022 - 21:47:50:
Associated tickets are being tested to ensure no further work is required

Update: Mon 21st November 2022 - 16:40:20:
The DFA technicians have tested the link and received a disconnection at Fibre1-2.585km 
The full distance of the link is 19.255km The technicians are now localizing to the point of the disconnection.

Update: Mon 21st November 2022 - 19:49:21:
Technicians are onsite investigating with DFA

Update: Mon 21st November 2022 - 13:23:33:
Technicians are on site localising the fault

Update: Sun 20th November 2022 - 20:08:48:
Still waiting for progressive update from maintenance team

Update: Sat 19th November 2022 - 15:26:58:
Still waiting for progressive update from vendor maintenance team.

Update: Sat 19th November 2022 - 05:11:06:
Awaiting progressive update from the techs

Update: Fri 18th November 2022 - 22:45:36: 
Dear Customer Due to the high volume of incidents received vs the capacity resource,
please note that there will be a delayed ETA on some incidents received. 
We sincerely apologize for the inconvenience this has caused your business and customers. 
Sincerely DFA management Team
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