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Open Fibre is currently experiencing the following issue:
Start Date & Time: 20/10/2024 @ 12:57
Affected Area/s: Bedford
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update: (22/10/2024 @ 07:36)
We strive to deliver exceptional service to all our customers, and this is no exception. Our upstream provider is experiencing a major cable break on their core network, resulting in our links going to Bedford to remain down. We have arranged for a joint
troubleshooting session between our engineering team and the upstream provider to ensure that the link gets restored and an ETA of 9 a.m. has been provided
Update: (21/10/2024 @ 15:38)
Our maintenance teams have been dispatched to localise the fault that is currently affecting our services on site. The team
is currently on site and tests are being conducted.
Update: (20/10/2024 @ 14:11)
Kindly please note that investigations are still underway, Open Fibre techs discovered a cable break in Bruma, ETA to be provided
Update: (21/10/2024 @ 07:19)
Please note that the link is affected by a major fibre break on the upstream provider's network. Investigations are currently underway. Further
updates will be provided. Please accept our sincere apologies for any inconvenience this may have caused.
#Bedford #OpenFibre #Outage
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