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Bassonia - INC-000003961

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Vumatel is currently experiencing the following issue:

Start Date & Time: 29/10/2024 10:49
Affected Area/s: Bassonia
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (31/10/2024 08:45):
Vumatel confirmed that this outage was resolved on 29/10/2024 23:31. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (29/10/2024 @ 15:41):
Technicians managed to pull slack and now preparing the joints for splicing . More updates to follow.
 

Update (29/10/2024 @ 13:45):
Technicians are auditing the joint 1st retractornet audit is done, Team is auditting the second one. More updates to follow.

Update (29/10/2024 @ 12:43):
Technicians are preparing and auditing the joint. More updates to follow.

Update (29/10/2024 @ 11:51):
Joint Auditting is in progress. More updates to follow.


#Bassonia #Vumatel #Outage

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