Linklayer is currently experiencing the following issue:
Start Date & Time: 05/02/2025 @ 13:38 PM
Affected Area/s:Ballito, Salt Rock
Impact: Customers may experience no connectivity.
Linklayer technicians are currently investigating. There is no ETR at the moment.
Technicians confirmed that this outage was resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (05/02/2025 @ 15:26):
Repairs will commence on 05/02/2025 at 17:30pm and be completed by 06/02/2025 at 00:30am . More updates to follow.
Update (05/02/2025 @ 15:09):
Kindly note that our team has confirmed a third party contractor has drilled through our main feeder fibre . More updates to follow.
#Ballito #SaltRock #Linklayer #Outage
