Update 25/05/2021 at @ 12:45: Balwin Fibre has confirmed that the Fibre Backhaul is offline . The Fault has been escalated through to their upstream provider
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Update 25/05/2021 at @ 11:15: Balwin Fibre has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update 24/05/2021 at 22:33: Balwin Fibre has confirmed that
Both Fibre breaks repaired, a third Fibre break has been identified along the route, repairs are in progress, attempted copper theft damaged the cable in multiple locations, lines were cut to check for copper.
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Balwin Fibre has confirmed the following outage.
Date: 24/05/2021
Area/s affected: Ballito Hills
Fibre Networks affected: Balwin
Suspect Impact: Customers in the areas above will experience no connectivity.
Balwin engineers are currently investigating.
There currently no ETR.
