Metro fibre is currently experiencing the following issue:
Start Date & Time: 13/11/2025 @ 13:00
Affected Area/s:Avoca - FSH, Umhlanga
Impact: Customers may experience no connectivity.
Metro fibre technicians are currently investigating. There is no ETR at the moment.
Update (14/11/2025 @ 14:36):
Metro Fibre confirmed that this outage was resolved on 14/11/2025 @ 14:36. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/11/2025 @19:00):
Metro Fibre estimate that it will take approximately 12 hours to repair the services due to the extent of damage caused.
#Avoca #Umhlanga #MetroFibre#Outage
