Update TT Connect has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update as of Friday 7 June at 8:00
Technicians are continuing with repairs this morning
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Update as of Thursday 06 June 2019 at 12:11
Technicians are still busy with repairs
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Update as of Thursday 06 June 2019 at 10:09
Technicians have started with repairs.
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Update as of Wednesday 05 June 2019 at 13:34
Technicians will attempt a temporary repair on the affected services today.
The council has assured us that they complete their civil work by later this afternoon. If they do, we will start with permanent repairs on this fibre tomorrow
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Good Day,
Vumatel is experiencing the following network incident
|
|
Network Incident Description:
| Confirmed fibre break
|
Area/s Affected:
| Atlasville
- Geelvink Street
- Venus Street
- Reier Street
- Gompou Street
- Falcon Street
- Star Street
- Toekan Street
- Mars Street
- Jupiter Street
- Sun Street
|
Network Type Affected:
| Active Ethernet
|
Current Resident Impact:
| Residents have no connectivity
|
Technicians have localised the fault and are evaluating the repair needed
