Octotel is currently experiencing the following issue:
Start Date & Time: 30/09/2025 @ 06:19
Affected Area/s:Atlantis, Cape town
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (30/09/2025 @ 09:52):
Octotel confirmed that this outage was resolved on 30/09/2025 @ 09:52. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (30/09/2025 @ 08:36):
Partner provider techs are currently on route to site to investigate further ). More updates to follow.
Update (30/09/2025 @ 07:29):
Partner provider engineers have been dispatched to investigate further.Currently no ETA is available. More updates to follow.
#Atlantis #Octotel #Outage