Vumatel is currently experiencing the following issue:
Start Date & Time: 09/12/2025 @ 09:37
Affected Area/s: Atlantis 1 - Beaconhill
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (10/12/2025 11:48):
Vumatel confirmed that this outage was resolved on 09/12/2025 23:19. Please restart your devices and contact our Support Team should you still experience connection issues.
Vendor has resolved parent incident restoring our services
Update (09/12/2025 @17:08):
Technicians have started splicing and are working on the first tube
Update (09/12/2025 @14:28):
Due to the severity of the break, teams are currently on-site working to restore services. They will provide further updates at 17:00
Update (09/12/2025 @12:28):
Technicians are opening the area at the break point and tracing slack in the adjacent manholes
Update (09/12/2025 @11:03):
Vumatel technicians have investigated and confirmed that the break was caused by a contractor drilling through the cable outside Portside. Further updates to follow
Update (09/12/2025 @ 10:32):
Vumatel technicians have arrived on site and are now investigating the fault.
Update (09/12/2025 @ 09:40):
Vumatel technicians are on route to investigate.
#Atlantis1Beaconhill #Vumatel #Outage
