Vumatel is currently experiencing the following issue:
Start Date & Time: 25/09/2025 @ 19:09
Affected Area/s: Atlantis 1 - Beaconhill
Impact: Customers may experience no connectivity.
Update (26/09/2025@ 17:36):
Vumatel confirmed that this outage was resolved on 26/09/2025@ 17:36. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/09/2025@ 16:17):
Vumatel confirmed that this outage was resolved on 26/09/2025@ 16:17. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/09/2025 @ 13:55):
Technicians have completed splice work and are now attending to the services that remain down. Next update will be provided at 16:00. . More updates to follow.
Update (26/09/2025 @ 13:25):
Splicing still underway with the progress nearing completion. Civil team has also arrived on site and is currently busy replacing the broken manhole. . More updates to follow.
Update (26/09/2025 @ 12:38):
Splicing in progress. progress nearing 50% completion mark. . More updates to follow.
Update (26/09/2025 @ 11:57):
Splicing has started . More updates to follow.
Update (26/09/2025 @ 10:57):
Technicians have completed joint prep work. Teams are currently troubleshooting feeding fibres with high losses before splice work will commence.
Update (26/09/2025 @ 10:36):
Technicians are preparing the joints for splicing.
Update (26/09/2025 @ 09:29):
Technicians have located the fault; our manhole has been damaged. Teams are busy confirming slack while they wait for a new manhole to arrive.
Update (26/09/2025 @ 09:03):
Technicians are on site localising the fault.
Update (26/09/2025 @ 08:01):
Technicians have been dispatched to localize the fault.
#Atlantis1Beaconhill #Vumatel #Outage
