Octotel is currently experiencing the following issue:
Start Date & Time: 07/05/2026 @ 07:16
Affected Area/s: Athlone, Bridgetown
Affected roads are listed below:
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (07/05/2026 @ 12:54):
Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.
Update (07/05/2026 @ 11:00):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (07/05/2026 @ 08:58):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
#Athlone #Octotel #Outage