Vumatel is currently experiencing the following issue:
Start Date & Time: 29/09/2025 @11:10
Affected Area/s: Aston Manor; Allen Grove
Impact: Customers may experience no connectivity.
Update from Vumatel (30/09/2025 @ 12:12):
Team busy pulling ESFU to the wall box on clients that are still down. There is no ETR at the moment.
Update (02/10/2025 10:22):
Vumatel confirmed that this outage was resolved on 30/09/2025 18:16. Please restart your devices and contact our Support Team should you still experience connection issues.
Update from Vumatel (30/09/2025 @ 11:58):
An update has been requested from technicians
Update (30/09/2025 @ 10:15):
Vumatel technicians are attending to the services that remain down.
Update (29/09/2025 @ 21:13):
Vumatel technicians are moving to prepare side B.
Update (29/09/2025 @ 20:08):
Splicing still in progress, 12 Fibres left on side A.
Update (29/09/2025 @ 17:54):
Splicing has started.
Update (29/09/2025 @ 14:50):
One side is diverted from the road, and techs are now doing the other side.
Update from Vumatel(29/09/2025 @ 13:20):
Civil team has arrived on site, moving the duct from the road to create the space for a manhole to avoid being in the bus stop which they are building. There is still no ETR at the moment.
Update (29/09/2025 @ 12:45):
Vumatel technicians are trenching to pull the other side of the retractor while awaiting for stock to arrive onsite. There is still no ETR at the moment.
#AstonManor #AllenGrove #Vumatel #Outage
