Frogfoot is currently experiencing the following issue:
Start Date & Time: 22/01/2026 @ 07:28
Affected Area/s: Amanzimtoti, Durban
Impact: Customers may experience no connectivity.
Frogfoot technicians are currently investigating. There is no ETR at the moment.
Update (23/01/2026 @ 14:41):
Frogfoot confirmed that this outage was resolved on 23/01/2026 @ 14:41. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (22/01/2026 @ 13:20):
The fault has been located. TLB damaged the main feeder. The council is still busy onsite trenching. Frogfoot contractor team is waiting for the council to stop digging. Kindly note, additional impact is expected and the council is digging.
Update (22/01/2026 @ 12:04):
Frogfoot maintenance team's supervisor is onsite with the team assisting in the investigation.
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