Update Fri 26/11/2021 11:40: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update Fri 26/11/2021 10:48: Technicians have identified the fault and are localising the fibre break for splicing
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Update Fri 26/11/2021 10:30: Technicians have been dispatched, ETA is 10:45
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Cool Ideas is currently experiencing the following outage:
Date: 26/11/2021 08:18
Area/s: Illovo
Impact: Customers in the area will experience no connectivity.
Our Cool techs and engineers are currently investigating.
There currently no ETR.
#Gauteng #Johannesburg #Illovo #CoolIdeas
