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Vumatel Peak Time Intermittency

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Vumatel has confirmed that the below issue has been resolved.

If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here


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Cool Ideas has picked up the following unconfirmed issue:

Date: 18/11/2020
Suspected area/s affected: Johannesburg northern suburbs
Fibre Networks affected: Vumatel
Suspect Impact: Customers on the above Fibre lines in the above areas will experience slow to intermittent connectivity at peak times every evening.

Cool Ideas network engineers are currently investigating. There currently no ETR.

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