Open fibre is currently experiencing the following issue:
Start Date & Time: 18/01/2025 @ 05:26
Affected Area/s:The Boardwalk
Impact: Customers may experience no connectivity.
Open fibre technicians are currently investigating. There is no ETR at the moment.
Update (18/01/2025 @ 09:46):
Open fibre confirmed that this outage was resolved on 18/01/2025 @ 09:46. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (18/01/2025 @ 08:44):
We have received feedback regarding Boardwalk Mall. The upstream provider confirmed the maintenance team ETA 09:15 . More updates to follow.
Update (18/01/2025 @ 07:52):
We have received feedback regarding Boardwalk Mall. It seems like we have lost communication in one of our nodes in Cape Town. Our maintenance team has been notified and an ETA will be shared . More updates to follow.
#The Boardwalk #OpenFibre #Outage
