Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
---
Cool Ideas has picked up the following unconfirmed issue:
Date:Mon 17/01/2022 @ 15:53
Suspected area/s affected:Douglasdale
Fibre Networks affected: Netstream
Suspect Impact: Customers on the above Fibre lines in the above areas will slow/intermittent connectivity.
Cool Ideas network engineers are currently investigating.
There currently no ETR.
#Netstream
