Cool Ideas has picked up the following unconfirmed issue:
Date: 19/04/2021 11:35AM
Suspected Area/s affected: Gauteng
Fibre Networks affected: Vodacom
Suspect Impact: Customers on the above fibre lines in the above areas will experience no/slow/intermittent connectivity.
Cool Ideas network engineers along with Vodacom engineers are currently investigating.
UPDATE: 19/04/2021 12:45
Cool Ideas has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here 