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Suspected Outage - Midrand

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Update Waterfall Access has confirmed that the below issue has been resolved.

If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here
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Cool Ideas has picked up the following unconfirmed issue:

Date: 2021-11-02 10:00
Suspected Area/s affected: Midrand
Fibre Networks affected: Waterfall Access
Suspect Impact: Customers in the areas above are experiencing no or intermittent connectivity.

Cool Ideas network engineers along with Waterfall Access engineers are currently investigating.

#Waterfall Access #Midrand #FTTH #Gauteng

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