DNAtel has confirmed that the below issue has been resolved.
If you are still experiencing
issues with your connection, please be sure to log this with our Cool
Support Desk on 010-593-2665 or log a ticket
here
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Cool Ideas has picked up the following unconfirmed issue:
Date: Tue 2021/01/08 03:29pm
Suspected area/s affected: Krugersdorp
Fibre Networks affected: DNAtel
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Cool Ideas network engineers are currently investigating.
There currently no ETR.