Open fibre is currently experiencing the following issue:
Start Date & Time: 26/02/2025 @ 10:51
Affected Area/s: Riverside Mall
Impact: Customers may experience no connectivity.
Open fibre technicians are currently investigating. There is no ETR at the moment.
Update (28/02/2025 @ 13:53):
Open fibre confirmed that this outage was resolved on 28/02/2025 @ 13:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (27/02/2025 @ 00:00):
Please note traffic shaping has been successfully implemented and services should be restoring . More updates to follow.
Update (26/02/2025 @ 13:48):
The core team is currently investigating this matter . More updates to follow.
Update (26/02/2025 @ 11:53):
Investigations are currently underway . More updates to follow.
