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Randburg

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Cool Ideas is currently experiencing the following outage:

Date: 11:30 11/12/2022
Area/s: Randburg
Impact: Customers in the area will experience no/slow/intermittent connectivity.

Our Cool techs and engineers are currently investigating.
There currently no ETR.

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Outage Update - 11/12/2022
Technicians dispatched to affected sites to investigate physical equipment.
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Outage Update - 11/12/2022
Technicians have confirmed status of physical equipment and are testing back-haul links.
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Outage Update - 11/12/2022
Technicians have determined multiple breaks on back-haul links.
Techs are laying new fiber to restore connectivity.
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Outage Update - 11/12/2022
Technicians have restored service.

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