Cool Ideas has picked up the following suspected issue:
Start Date & Time: 05/02/2025 @ 18:49pm
Fibre Provider/s: Octotel
Affected Area/s: Plettenberg Bay & Kenilworth
Impact: Customers may experience no/slow/intermittent connectivity.
Cool Ideas and Octotel technicians are currently investigating. There is no ETR at the moment.
Update (06/02/205 @ 10:11):
This outage was resolved on 06/02/205 @ 10:11. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#PlettenbergBay#Kenilworth#FNO #Outage
