Update 15/03/2020 @ 23:30: Cool Ideas can confirm that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket here
Cool Ideas / Rise Telecoms / Netstream are currently experiencing the following issue of degraded service:
Impact: Rise Telecom (Maboneng Broadbands) and Netstream customers in the Johannesburg area will experience degraded connectivity during peak times.
Network engineers are currently investigating.
There iscurrently no ETR.