Update Wed 14/09/2020 06:30: Metrofibre has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
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Update 13/09/2020 at 15:50: Metrofibre senior engineers and technicians are still working on the issue. They currently have no ETA, as this is a severe issue they are looking into.
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Update 13/09/2020 at 13:00: Metrofibre have confirmed that their technicians have identified and are attending the hardware issue which has resulted in this outage affecting all of MFN’s3rd party ISPs.
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Update 13/09/2020 at 08:45: Metrofibre are continuing to work on the outage.
There is still currently no ETR.
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Update 12/09/2020 at 20:00: Metrofibre are still working on repairs.
Currently no ETR.
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Metro Fibre Networks is currently experiencing the following outage: Date:Sat 12/09/2020 11:00Area/s: Nation wide
Impact: Residents have no connectivity
Metro Fibre technicians are working on the issue
. There is currently no ETR.