Vumatel is currently experiencing the following issue:
Start Date & Time: 19/01/2025 @ 18:00
Affected Area/s: Melrose North
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (22/01/2025 09:54):
Vumatel confirmed that this outage was resolved on 21/01/2025 20:34. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 20/01/2025 16:07
Technicians are attending to the services that remain down
Update: 20/01/2025 15:00
Remaining down services are being attended to
Update: 20/01/2025 14:06
Remaining down services are being attended to
Update: 20/01/2025 12:37
Splicing in progress
Update: 20/01/2025 11:50
Tech still troubleshooting. The team is shooting light from affected
Update: 20/01/2025 08:26
Technicians are on site localising the fault
Update: 20/01/2025 08:00
Technicians have been dispatched to localise fault
Update: 19/01/2025 21:50
Repairs on hold due to limited access to the complex.
Update: 19/01/2025 21:41
Splicing in progress
Update: 19/01/2025 21:21
Remaining down services are being attended to
Update: 19/01/2025 19:42
Joint fell from pole, fibers broke out the joint. Auditing in progress
Update: 19/01/2025 18:00
Technicians have been dispatched to localise fault
#MelroseNorth#Vumatel #Outage