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Melrose North INC-000005816

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Vumatel is currently experiencing the following issue:

Start Date & Time: 19/01/2025 @ 18:00
Affected Area/s: Melrose North
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (22/01/2025 09:54):

Vumatel confirmed that this outage was resolved on 21/01/2025 20:34. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 20/01/2025 16:07

Technicians are attending to the services that remain down

 

Update: 20/01/2025 15:00

Remaining down services are being attended to

 

 

Update: 20/01/2025 14:06

Remaining down services are being attended to

 

Update: 20/01/2025 12:37

Splicing in progress

 

Update: 20/01/2025 11:50

Tech still troubleshooting. The team is shooting light from affected

 

Update: 20/01/2025 08:26

Technicians are on site localising the fault

 

Update: 20/01/2025 08:00

Technicians have been dispatched to localise fault

 

Update: 19/01/2025 21:50

Repairs on hold due to limited access to the complex.

 

Update: 19/01/2025 21:41

Splicing in progress

 

Update: 19/01/2025 21:21

Remaining down services are being attended to

 

Update: 19/01/2025 19:42

Joint fell from pole, fibers broke out the joint. Auditing in progress


Update: 19/01/2025 18:00

Technicians have been dispatched to localise fault


#MelroseNorth#Vumatel  #Outage


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