There was a problem loading the comments.

Lakeside

Support Portal  »  Fibre  »  Viewing Article

  Print
Octotel is currently experiencing the following issue:

Start Date & Time: 06/12/2024 13:54
Affected Area/s: Lakeside
Affected roads:
  • Church Rd
  • Doreena Court
  • E Lake Island Way
  • Red Roman Way
  • Rhodesia Rd
  • Scarborough Rd
  • Sonnet Quay
  • The Row St
  • Yarmouth Road
Impact: Customers may experience no connectivity.

Update (06/12/2024 @22:21):
Octotel confirmed that this outage was resolved on 06/12/2024 @22:21. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (06/12/2024 @18:36):
Octotel engineers are still in progress with the fibre repairs to restore connectivity to those affected customers.

Update 06/12/2024 16:00
ETR for complete restoration: ±5hrs.

Update 06/12/2024 15:33
Octotel engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Octotel technicians are currently investigating. There is no ETR at the moment.

#Lakeside #Octotel #Outage

Share via

Related Articles

© Cool Ideas