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Douglasdale

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Update 04/04/2021 12:07: Netstream has confirmed that the below issue has been resolved.

If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here
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Update Sun 04/04/2021 09:56 Netstream engineers are still investigating
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Cool Ideas has picked up the following unconfirmed issue:

Date: 03/04/2021 10:31
Suspected area/s affected: Douglasdale
Fibre Networks affected: Netstream
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.

Netstream network engineers are currently investigating.

There currently no ETR.

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