Update Clearaccess has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Cool Ideas has picked up the following confirmed issue:
Date: 21/07/2021
Suspected area/s affected: Johannesburg and Durban.
Fibre Networks affected: Clearaccess
Suspected Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Cool Ideas network engineers are currently investigating.
There currently no ETR.
