The below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here
Cool Ideas has picked up the following unconfirmed issue:
Date: 23/09/2022 @03:00am
Suspected Area/s affected: Western Cape
Fibre Networks affected: Multiple FNOs
Suspect Impact: Customers on the above fibre lines in the above areas will experience no connectivity.
Cool Ideas network engineers are currently investigating. No ETR.
#WesternCape
