Update Fri 14/05/2021 19:06: Vumatel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update Fri 14/05/2021 16:02: Vumatel has confirmed the outage, which has been posted here:Â
https://help.coolideas.co.za/announcements/article/ravenswood-17
Please review the announcement linked above for further updates.
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Cool Ideas has picked up the following unconfirmed issue:
Date: 14/05/2021
Suspected area/s affected: Boksburg, Benoni and Beyers Park
Fibre Networks affected: Vuma Villages
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.
Cool Ideas network engineers are currently investigating.
There currently no ETR.
