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Order System Issue

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Cool Ideas is currently experiencing the following issue:

Start Date & Time: 26/06/2024 @ 06:00
Affected Area/s: Cool Ideas Website
Impact: Customers are unable to place new orders on the coolideas.co.za website due to a system error. 

Our team of developers is working on a prompt resolution. In the meantime, please use one of the following alternative methods to place your order:

  1. Visit https://coolideas.co.za/application to manually place your order.
  2. ⁠Send an email to connect@coolideas.co.za and include your contact information for further assistance.⁠
  3. Contact our Connect Team (08:00 - 17:00 Mon - Fri) on 010 593 2665.

We sincerely apologise for this inconvenience. Thank you for your patience.

#CISP #Outage

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