Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Please note our phone lines are currently down. Technicians are currently working to resolve the issue as soon as possible.
If you have an issue that needs urgent attention, please open a new ticket as per below:
Support for existing customers: support@coolideas.co.za
For new signups or following up on an order: connect@coolideas.co.za
For issues with billing: billing@coolideas.co.za
