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Notice: Temporary Phone Line Issue - 14 July - Resolved

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We’re currently experiencing a technical issue affecting the quality of some phone calls to our support team this morning.
While we work with our service provider to resolve this as quickly as possible, we recommend reaching out via email for the time being.
 
 
We'll provide an update as soon as this is resolved. Thank you for your patience and understanding. 
 

Update (14/07/2025 @ 09:27):

 

The earlier issue affecting call quality to our support line has now been resolved. Phone support is fully operational again.
Thank you for your patience while this was being addressed. If you continue to experience any issues, please feel free to contact us via:


    • General Support: support@coolideas.co.za 
    • Connectivity Issues: connect@coolideas.co.za 
    • Billing Queries: billing@coolideas.co.za


We appreciate your understanding.

 

 
#CoolIdeas #Outage

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