Update: 28/07/2021 13:32 - Services have been restored.
If you are still experiencing issues with your connection, please be
sure to log this with our Cool Support Desk on 010-593-2665 or log a
ticket
here
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Cool Ideas has picked up the following unconfirmed issue:
Date: 28/07/2021 12:27
Suspected area/s affected: Port Elizabeth/Gqeberha
Fibre Networks affected: Frogfoot
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.
Frogfoot network engineers are currently investigating.
There currently no ETR.