Update Metrofibre has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update: Thu 09/09/2021 12:31 - Please note there's a faulty card at BCX, Technician has been sent.
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Update 24/08/2021 11:23: Outage updated, affected areas narrowed down to Midrand.
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Cool Ideas has picked up the following unconfirmed issue:
Date: 24/08/2021 11:02
Suspected area/s affected: Midrand
Fibre Networks affected: Metro Fibre
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.
Metro Fibre network engineers are currently investigating.
There currently no ETR.
