Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
---
Cool Ideas are currently experiencing an issue with our VOIP telephony which is affecting customer's incoming and outgoing calls.
Incident start: 13/04/2022 @ 11:28
Impact: Please note this will affect our office phones and all customer VoIP services
Cool Ideas techs as well as our VoIP provider are currently investigating.
#VoIP #CoolIdeas
