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Update 17/06/2020 at 12pm: Resolved. As a result of today's outage, engineers will be performing emergency maintenance between 8pm and 12am tonight. During this time customers may experience brief service interupptions.
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Update 17/06/2020 at 11am: VOIP service are coming back online. Engineers are continuing to work on the issue.
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Cool Ideas can confirmed that our VOIP provider has picked up an issue affecting incoming and outgoing calls.
Date and time: 17/06/2020 at 8.30.
Engineers are currently attending to the issue and hope to have it resolved soon.
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