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Reflex Emergency Change - Gauteng - 3482985

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Reflex has scheduled the following emergency maintenance:

Start Date & Time: 14/08/2025 @ 20:00pm

End Date & Time: 14/08/2025 @ 21:00pm

Duration:1 Hour

Affected Area/s: Gauteng

Impact: No impact is expected during the change period.
Details: Change is scheduled in order to resolve peak time congestion issue.
Update :22/08/2025 @ 20:00pm
After Reflex has completed further changes on 21/08/2025, impact during peak hours has been resolved.
Please log a ticket via support@coolideas.co.za should you still continue experiencing any further issues.

Update (15/08/2025 @23:00pm:
Reflex conducted further troubleshooting in a war room meeting. The issue is unfortunately still under investigation.
It has been escalated to the OEM and they will provide more feedback once able to.

Update (14/08/2025 @21:45pm:
Reflex has advised that the change was completed but issue was not resolved. Engineers are working on plan to resolve.
They will share details prior to any more changes.

#Gauteng #Reflex #Maintenance


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